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Customer Service

Whether you have questions about activities, hiking trails or other concerns - our customer service team will be happy to help you. We look forward to hearing from you and making your travel planning a little easier.

Office opening hours
Monday - Friday: 08:00 - 17:30
Saturday, Sunday and public holidays: 08:00 - 16:00

+41 (0)41 329 11 11 info@pilatus.ch

Pilatus Kulm Hotels

Do you have any questions about your booking, would you like specific information about your stay or would you like to make a special request? Our reception team will be happy to help you - personally and competently.

+41 (0)41 329 12 12 hotels@pilatus.ch

Meetings & Events

Whether it's a seminar with a view, a company party above the clouds or a special event in an exclusive setting - we will be happy to help you plan and realise your event on Mount Pilatus. Our event team looks forward to your enquiry!

+41 (0)41 329 12 15 events@pilatus.ch

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Office opening hours
Monday to Friday:
08:00 - 12:00; 13.30 - 17:00

Saturday, Sunday and public holidays:
08:00 - 14:00

+41 (0)41 329 11 11 info@pilatus.ch
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